Customer Journey Libri

The Smarter Crew

Journey To Centricity: A customer-centric framework for the era of stakeholder capitalism

EGEA

La customer journey nello spazio di vendita. Governare il flusso della comunicazione

De Gruyter

The Journey Mapping Playbook: A Practical Guide to Preparing, Facilitating and Sharing the Value of Customer Journey Mapping

Customer Journey Mapping (English Edition)      

Practical Inspiration Publishing

The 10-Second Customer Journey: The CXO’s playbook for growing and retaining customers in a digital world: The Cxo’s Playbook for Growing and Retaining Customers in a Digital World

Independently published

Customer Mindset: Riflessioni, strategie, strumenti per capire i clienti nell'era digitale

Wharton School Pr

The Customer-Base Audit: The First Step on the Journey to Customer Centricity

Hoepli

Professione Marketing Manager. Strategie, tattiche e casi di studio per il piano marketing perfetto

Customer Experience Wheel: 1-Page Plan to Navigating Your CX Transformation Journey (English Edition)

O'Reilly

Mapping Experiences: A Complete Guide to Customer Alignment Through Journeys, Blueprints, and Diagrams